Knowledge is the cornerstone of capability. JEL Consultancy is dedicated to building the professional capacity of individuals and organizations across Papua New Guinea through expert-led training. Our programs are meticulously developed to be practical, relevant, and engaging, moving beyond theory to provide the real-world skills your teams need to manage complex responsibilities with confidence and integrity.
This intensive 2-day certification program is the essential course for any professional tasked with handling employee complaints and conducting internal investigations. In today's complex workplace, the ability to conduct fair, objective, and legally sound investigations is a critical competency that protects both employees and the organization. This course provides a comprehensive, step-by-step methodology for managing investigations effectively from start to finish.
Who Should Attend: This foundational certification is ideal for:
Human Resources Managers, Advisors, and Officers
Workplace Health & Safety (WHS/OHS) Professionals
Security and Loss Prevention Managers
Compliance and Ethics Officers
Safeguarding Leads
Managers, Team Leaders, and Supervisors responsible for staff conduct
Key Learnings - Upon completion, you will be able to:
Plan & Scope Investigations: Confidently determine when an investigation is necessary and develop a systematic, strategic plan.
Master Interviewing Techniques: Conduct effective, non-leading interviews with complainants, witnesses, and accused parties to gather factual information.
Navigate Legal Frameworks: Understand the key legal principles and compliance risks associated with workplace investigations in the PNG context.
Gather & Evaluate Evidence: Systematically collect and analyze documentary, digital, and physical evidence, and make objective credibility assessments.
Write Defensible Reports: Author clear, concise, and objective investigation reports that form the basis for sound, defensible decision-making.
Event Details:
Dates: 16th & 17th July 2025
Venue: Lamana Hotel, Port Moresby, National Capital District